Terms and Conditions

 

  • Effective Date: August 30, 2026

    These Terms and Conditions ("Terms") govern your use of the McCullough Consulting Group ("MCG," "we," "us," or "our") website and your engagement with our business coaching and fractional COO consulting services. By using our website, submitting a form, booking a call, or entering into a services agreement with us, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

    1. Our Services

    MCG provides business coaching and fractional COO consulting services, offered under packages that may include Groundwork, Command, and The Operator, or successor package names. The specific scope, deliverables, timeline, and fees for any engagement will be set out in a separate signed engagement agreement or statement of work between MCG and the client. These Terms apply in addition to, and do not replace, any such signed agreement. Where a conflict exists between these Terms and a signed engagement agreement, the signed agreement controls.

    2. Eligibility

    Our services are intended for business owners, founders, and leaders who are at least 18 years old and have the authority to engage MCG on behalf of their business. By engaging our services, you represent that you meet these requirements.

    3. Fees and Payment

    • Fees for services are outlined in your engagement agreement or statement of work.

    • Invoices are issued from MCG's billing platform and are due on the 1st of each billing period unless otherwise agreed in writing.

    • A processing fee may apply to payments made by card.

    • Late or non-payment may result in a pause or termination of services at MCG's discretion.

    • All fees are non-refundable except as expressly stated in your engagement agreement or as required by law.

    4. No Guarantee of Results

    Coaching and consulting outcomes depend on many factors outside MCG's control, including your effort, decisions, market conditions, and the actions of your team. MCG does not guarantee any specific financial result, growth outcome, or business result from participation in our programs or engagements.

    Our role is to provide guidance, structure, systems, and accountability. Implementation and execution remain the responsibility of the client. Testimonials and examples referenced on our website or in marketing materials reflect individual experiences and are not a promise or guarantee of similar results for you.

    5. Client Responsibilities

    To get the most value from our engagement, you agree to provide accurate and timely information about your business, participate actively in scheduled sessions, and make independent business decisions based on your own judgment. MCG provides advice and recommendations, but you remain solely responsible for the operation of your business and any decisions made as a result of our engagement.

    6. Scheduling and Availability

    Sessions are generally conducted via video conference according to the availability outlined in your engagement agreement. Rescheduling and cancellation policies will be set out in your engagement agreement. Repeated late cancellations or no-shows may be treated as a forfeited session at MCG's discretion.

    7. Confidentiality

    MCG will treat confidential business information shared during the course of an engagement as confidential and will not disclose it to third parties, except as necessary to deliver services, as required by law, or with your consent. Clients likewise agree not to disclose MCG's proprietary frameworks, tools, templates, and materials to third parties without MCG's written consent.

    8. Intellectual Property

    All frameworks, templates, worksheets, playbooks, training materials, and other content provided by MCG remain the intellectual property of MCG. Clients receive a limited, non-transferable license to use these materials for internal business purposes only. Materials may not be copied, resold, distributed, or repurposed for commercial use without MCG's prior written consent.

    9. Independent Contractor Relationship

    MCG acts as an independent contractor in providing coaching and fractional COO services. Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship between MCG and the client, unless otherwise expressly agreed in writing.

    10. Limitation of Liability

    To the fullest extent permitted by law, MCG and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising out of or related to your use of our website or services. MCG's total liability arising out of any engagement will not exceed the total fees paid by the client to MCG for the services giving rise to the claim in the twelve months preceding the claim.

    11. Indemnification

    You agree to indemnify and hold harmless MCG and its owners, employees, and contractors from any claims, damages, losses, or expenses, including reasonable attorney's fees, arising from your use of our services, your business decisions, or your violation of these Terms.

    12. Termination

    Either party may terminate an engagement in accordance with the terms outlined in the signed engagement agreement. MCG reserves the right to suspend or terminate services immediately in cases of non-payment, abusive conduct, or violation of these Terms.

    13. Website Use

    You agree to use our website only for lawful purposes. You may not attempt to interfere with the proper functioning of the website, copy or scrape content without permission, or use the website to transmit harmful code. All content on this website, including text, graphics, and materials, is the property of MCG and may not be reproduced without permission.

    14. Third-Party Links and Tools

    Our website and services may reference or link to third-party platforms, such as scheduling, video conferencing, billing, and client portal tools. MCG is not responsible for the content, availability, or practices of third-party platforms.

    15. Governing Law

    These Terms are governed by the laws of the State of Michigan, without regard to its conflict of law principles. Any disputes arising under these Terms or an engagement with MCG will be resolved in the state or federal courts located in Michigan, unless otherwise specified in a signed engagement agreement.

    16. Changes to These Terms

    MCG may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

    17. Contact Us

    If you have questions about these Terms, please contact us:

    McCullough Consulting Group Email: info@partnerwithmcg.com Website: partnerwithmcg.com